Privacy Policy

At SpiceHeaven, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. We understand the importance of your personal data and are dedicated to handling it with care and transparency.

Information We Collect

We may collect a variety of information from you, including but not limited to your name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or sign up for our services. Additionally, we may gather information on your usage of our website, such as your IP address, browser type, and browsing behavior, through cookies and other tracking technologies.

If you subscribe to our newsletter, participate in surveys, or engage with our customer service team, we may also collect information related to those interactions. This helps us tailor our communications and improve your experience with SpiceHeaven.

How We Use Your Information

The information we collect is used to provide and enhance our services, process your transactions, fulfill your orders, and communicate with you about your account, orders, and our products. We may also use your data to improve our website, customize your user experience, and send you promotional offers that may be of interest to you.

We do not sell or share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes using SSL encryption for the transmission of sensitive data and storing your personal information on secure servers. We also regularly review our security practices to ensure your data is protected against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts to safeguard your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or if you have any questions about how we handle your data, please contact us at [email protected]. We are committed to responding to your requests promptly and ensuring that your privacy is respected.

Additionally, if you no longer wish to receive our marketing communications, you can opt-out by following the unsubscribe instructions included in these emails or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services following any updates to this policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us at [email protected]. Your privacy is of utmost importance to us, and we are here to address any concerns you may have.